Yes! You get FREE shipping for all your orders within Australia via Regular Australia Post with NO tracking number. International shipping will have signature on delivery.
We make every effort to ship all orders within 24 hours. . Please check with Australia Post in regard to delivery time-frames. Once order has been shipped, you will receive confirmation email from EZY.BY.
Can’t wait to have your case in hands? You can select Express Post at checkout for an additional $10 AUD (For domestic only, please get in touch with us if you’d like express shipping for International). Express Post is guaranteed 2 days delivery.
We are unfortunately not responsible for any lost items due to incorrect supplied address upon checkout or failure to collect items at your local post office.
Your satisfaction is very important to us! If you’re not happy with your order, we will gladly offer you 14 days return from the date your order was delivered. First, please email us at firstname.lastname@example.org with your order number, we’ll try to come up with the best solution for you.
All items must be sent back to us before any refund or replacement is issued. Returned item must be in original purchase condition, unused, unmarked.
Shipping charges of returned items are buyer’s responsibility unless the return of faulty or incorrect item (registered mail is recommended to avoid any lost).